Help Center

Questions about Kantipur Cinemas:

 

What is Kantipur Cinemas?

 

Kantipur Cinemas is an Over-the-Top (OTT) platform company managed by the Kantipur Film Academy. Its primary mission is to enrich the visual storytelling experience and facilitate global access to Nepali cinema in a user-friendly manner. Kantipur Cinemas mainly  produces films and series, secures digital rights, and streams content globally.

 

How can I find Kantipur Cinemas?

 

Kantipur Cinemas is accessible worldwide through the website www.kantipurcinemas.com on internet-connected computers, laptops, or tablet devices. Additionally, viewers can download the app on their smartphones (Android and iOS), create an account, and subscribe monthly or annually.

 

App related question :

 

What kinds of content does the Kantipur Cinemas offer?

 

Kantipur Cinemas the Nepali OTT Platform offers a wide variety of Nepali content, including movies (classics, new releases, different genres), web series (drama, comedy, thriller, etc.), and short films (documentaries, drama, romantic, and more). From anywhere and anytime you can watch the new content that are only available in the Kantipur Cinemas. 

 

Why subscribe to Kantipur Cinemas?

 

Kantipur Cinemas stands as Nepal's premier OTT platform with a subscription model. It offers exclusive content, including films and series unavailable on other platforms or YouTube. Moreover, new contents are released weekly, and the platform ensures an ad-free viewing experience.

 

Is all the content on Kantipur Cinemas original?

 

We offer a mix of original content produced by Kantipur Cinemas and licensed content from Nepali creators.

 

What devices can I use to watch the Kantipur Cinemas Streaming content?

 

You can enjoy Kantipur Cinemas on a variety of devices, including smartphones (Android and iOS), tablets, PCs, laptops, and any internet-connected device through our app, Chromecast, 
 

Subscription Related:
 

How much is the subscription to kantipur Cinemas, and what are the payment methods?

 

Subscription to Kantipur Cinemas is priced at Nepali Rupees 299 per month and Nepali Rupees 2999 per year. Payment methods include Esewa, Khalti, IME Pay, Prabhu Pay, Hamro Pay for users in Nepal, and PayPal, Visa card  and Mastercard for users outside of Nepal.

 

Can I cancel my subscription at any time?

 

Yes, the users can cancel their subscription plan any time they want but the money they have paid for the subscription plan won’t be refunded.

 

Can I watch the streaming video for free on the Kantipur Cinemas OTT Platform?

 

Yes, you can watch the videos of Kantipur Cinemas for free, if there are any offers or the free streaming is performed by the Streaming platform.

 

How do you subscribe to Kantipur Cinemas?

 

To subscribe to Kantipur Cinemas, mobile users can visit the Play Store or App Store, download the Kantipur Cinemas app, while computer, tablet, and laptop users can log in through their web browsers. Follow the step to watch the content in the Kantipur Cinemas:  

  • Download the ๐Š๐š๐ง๐ญ๐ข๐ฉ๐ฎ๐ซ ๐‚๐ข๐ง๐ž๐ฆ๐š๐ฌ' ๐€๐๐ 
  • Register with ๐„๐ฆ๐š๐ข๐ฅ & create ๐€๐œ๐œ๐จ๐ฎ๐ง๐ญ
  • Get your preferred ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง ๐๐ฅ๐š๐ง
  • Pay with r๐ž๐ ๐ข๐ฌ๐ญ๐ž๐ซ๐ž๐ mobile ๐–๐š๐ฅ๐ฅ๐ž๐ญ 
  • Now you can watch your favorite ๐…๐ˆ๐‹๐Œ & ๐’๐„๐‘๐ˆ๐„๐’ in Kantipur cinemas OTT platform.

 

Feel free to reach out if you require further assistance or clarification!

 

What to do if the provided payment method is not available ?

 

In the event that the available payment options are not viable or users encounter payment difficulties, they can reach out to our support team via Kantipur Cinemas' Facebook page, Instagram, or WhatsApp at +977-9802356113. You can also contact us directly at +977-15245013  We are committed to providing alternative payment methods for enhanced convenience.

 

Account and settings:

 

What if the login device exceeds the limitation?

 

In that case  please reach out to our support team via Kantipur Cinemas' Facebook page, Instagram, or WhatsApp at +977-9802356113. You can also contact us directly at +977-15245013.

 

What internet speed do I need for smooth streaming?

 

For a good streaming experience, we recommend a minimum internet speed of 5 Mbps. However, a higher speed (10 Mbps or more) is recommended for HD quality.

 

I'm having trouble accessing the platform. What can I do?

 

Our customer support team is here to help! Please, reach out to our support team via Kantipur Cinemas' Facebook page, Instagram, or WhatsApp at +977-9802356113. You can also contact us directly at +977-15245013  We are committed to providing alternative payment methods for enhanced convenience.